Sometimes a good deal is too good to be true and this seems to always be the case in the skincare industry. Products sold online can be counterfeit, diluted, or expired formulas that are not safe to use. This is known as the Grey Market, the trade of a commodity through distribution channels which are legal but are unofficial, unauthorized, or unintended by the original manufacturer. These sellers are not authorized by the distributors and are not approved or certified by the company, thus risking any adverse reactions, allergy, or defects in the product. Manufacturers of genuine skincare products are strictly controlled and the products themselves are rigorously tested before they are sent out to authorized spas. Sean from IS Clinical says “we have added a consumer warning to our website. So many times people buy expired product, or actually a product that isn’t ours at all. There have been cases of clients of realizing what they bought was actually just water refilled in old containers. It almost feels like the crazy cycle never ends.” Just remember that what’s in the jar might not be the legally obtained high quality product you expect. Don’t be tempted by a low price, those searching for a bargain will be the ones who pay the price.
This doesn’t mean that all products sold online aren’t legitimate. There are authorized online retailers but they cannot discount unless it’s an approved customer appreciation event. You can usually find a list of these dealers on the company website. At Skin Resolutions we have over 30 years of experience and knowledge with each product we sell. Mention this blog for a free consultation with a skincare professional at Skin Resolutions in downtown Santa Barbara (805) 569-1923.